Here’s a simplified version of the return policy:

*Returns, Refunds, Cancellations, and Exchanges:*

*Step 1:* If you receive the wrong or expired product, raise a return/replacement request within 7 days of delivery. For damaged or missing products, raise a request within 2 days.

*Step 2:* We’ll review your request within 2 working days.

*Step 3:* Once approved, our courier partner will pick up the product from you.

*Step 4:* If pickup service isn’t available, self-ship the product. We’ll reimburse the courier charges.

*Step 5:* After receiving your product, we’ll verify it and initiate a replacement or refund.

*Conditions for Return/Replacement:*
– Wrong, expired, damaged, or incomplete products.
– Return requests not accepted after 7 days of delivery.

*Conditions Not Accepted:*
– Opened, used, or altered products.
– Missing original packaging.
– Damage reported after 2 days of delivery.

*Cancellation:*
– Cancel orders from your account or call us.

*Refund Process:*
– Prepaid orders refunded within 7 business days.
– COD orders refunded to provided bank details.

*Refund Duration:*
– Within 2 weeks after the return is picked up.

*Partial Returns:*
– Yes, eligible products can be returned within 7 days of delivery.

Late or missing refunds

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at dadismagic95@mail.com.

Need help?

Contact us at dadismagic95@mail.com for questions related to refunds and returns.